What Data We Collect and Why
We collect the information you provide when creating your account — your name, email address, phone number, and the e-wallet details you use to deposit or withdraw via DANA, OVO, or GoPay. We also log session activity, device type, and browser data to keep your account
-
1
secure and functioning correctly on mobile. Payment transaction records linked to your wallet are retained for verification and dispute resolution purposes. We do not sell your personal data to third parties. Where we share data with service providers — such as payment processors or identity verification
-
2
partners — those parties are contractually bound to handle it only for the stated purpose. Our data practices apply to eligible accounts where access is permitted under local law. You have the right to request a copy of your data, ask us to correct inaccuracies, or
-
3
request deletion where no legal retention obligation applies. To exercise any of these rights, contact our support team through the channels listed on this page. We review this policy periodically and will notify you of material changes through your registered account.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.